Privacy Policy

Overview

This Privacy Policy explains how Zena Lending (“we,” “us,” “our”) handles personal information collected through our website and services. We provide mortgage information and loan‑related services. This notice is intended for website visitors, prospects, and clients.

Information We Collect

• Contact & identity data (e.g., name, phone, address, preferred loan type).
• Application data that you choose to provide when requesting a quote or applying through our partners.
• Communications (emails, calls, SMS with your consent).
• Device & usage data (cookies, IP address, pages viewed, approximate location).

How We Use Information

• Respond to inquiries, schedule consultations, and provide quotes.
• Process applications with our lending partners and investors.
• Operate, secure, and improve our website and services.
• Send service messages and—if you opt in—marketing messages (you may opt out anytime).
• Comply with legal obligations and prevent fraud.

Sharing

We may share information with service providers (e.g., hosting, analytics), financing partners necessary to provide loan options, professional advisors, or where required by law. We do not sell personal information.

Cookies & Analytics

We use cookies and similar technologies for essential site functions and analytics. You can control cookies via your browser settings.

SMS & Email Communications

If you provide your phone number or email, you consent to receive messages related to your inquiry. Message/data rates may apply. You can reply STOP to opt out of SMS and use unsubscribe links for email.

Your Choices

• Opt out of marketing at any time.
• Request access, correction, or deletion where applicable.
• Manage cookies in your browser.

California Privacy Notice

If you are a California resident, you may have rights under the California Consumer Privacy Laws (e.g., to request access, deletion, or correction). To exercise a right, use our Contact page or the address below.

Data Security & Retention

We use reasonable safeguards to protect information and retain it only as long as necessary for the purposes described or as required by law.

Children

Our site is not directed to children under 13, and we do not knowingly collect information from children.

Changes

We may update this Policy. The “Effective” date will reflect the latest version.

Contact Us

Use our Contact page or write to: Zena Lending, 1024 Bayside Drive, Suite 331, Newport Beach, CA 92660.